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©2019 by Polyphony

Terms and Conditions


Only 1 Playset may be placed per order.

The production and release of this item depends on Polyphony and Super7 receiving a minimum number of orders before the pre-order window closes. If this minimum is not met the Snake Mountain Playset will be cancelled and you will be refunded.  All prices are in United States Dollars.

Due to the size and shipping constraints on the Snake Mountain Playset we cannot replace the actual playset, but if any accessories are received broken or missing, please contact hi@polyphony.store and provide us your order number, photos of the damaged item, the box it was shipped in and the packing list.  

Because of the nature of international shipping, we cannot accept returns.

Polyphony will not replace or exchange any outer shipping cartons or internal mailer cartons. We will also be unable to exchange this item solely on the condition of the carton you received. These cartons are made to shield the collectible from damage during the shipping process and are not considered a part of the item's packaging.

The Snake Mountain pre-order will stay open until Monday, June 10, 2019. Your order cannot be combined with non-pre-sale items. If you wish to purchase other items, please place a separate order.

Only 1 Playset may be placed per order.  If you wish to purchase additional playsets, please contact us at hi@polyphony.store