Privacy Policy

Last updated: November 13, 2026

This Privacy Policy explains how Polyphony Store ("we," "us") handles personal information collected through https://www.polyphony.store.

1. Information We Collect

Contact and order details: name, email address, phone number, and shipping and billing address.
Transaction details: order history and purchase details. Payments are processed by third-party payment providers; we do not store full card numbers.
Messages: information you send us through our contact form or by email.
Technical data: IP address, browser and device information, and site usage data collected through cookies and similar technologies.

2. How We Use Your Information

We use your information to process and ship orders, respond to inquiries, provide customer support, improve our site, prevent fraud, comply with legal obligations, and, only if you sign up, send you news about new releases.

3. Sharing Your Information

We do not sell your personal information. We share it only with service providers who help us run the store, such as our website and e-commerce platform (Wix), payment processors, and shipping carriers, or when required by law.

4. Cookies and Do Not Track

We use cookies to keep your cart working, remember your preferences, and understand how the site is used. You can manage cookies in your browser settings. Our site does not currently respond to browser "Do Not Track" signals.

5. Your Choices

You may request to access, correct, or delete your personal information, or unsubscribe from marketing emails at any time, by contacting us at the email below.

6. Data Security and Retention

We take reasonable measures to protect your information, but no method of transmission over the internet is completely secure. We keep personal information only as long as needed for the purposes above or as required by law.

7. Children's Privacy

Our site is not directed to children under 13, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

9. Contact Us

Questions or requests: hi@polyphony.store